While natural gas is one of the safest and cleanest energy sources, it is nevertheless important to follow the basic rules of prevention, maintenance and installation for natural gas equipment. Gaz Métro and its business partners have a team of dedicated experts to look after these matters.
Natural gas is one of the safest sources of energy there is. In Québec, more than 180,000 customers, including a high percentage of schools, hospitals, businesses and large companies, use it every day. 
It is important that natural gas equipment users understand and follow the basic rules of natural gas equipment use, maintenance and installation.
Over the next few years, natural gas sources could become more and more varied. The recent exploitation of shale gas from geological formations in the U.S. and Canada, the importation of liquefied natural gas (LNG), as well as the encouraging prospects for the development of bio-methane, could, in particular, lead to some variations in the composition of natural gas.
Carbon monoxide (CO) is an odourless and colourless gas. It is produced in small quantities by gasoline engines and other appliances that burn fuel with only partial or incomplete combustion.
If CO accumulates due to appliances not being well-maintained, or if they are not working properly, it could cause serious health problems, even death. However, a natural gas appliance that is well calibrated is just as safe as a standard-compliant electrical appliance.
More than two-thirds of Gaz Métro employees work on activities related to the planning, maintenance, repair and development of the distribution system. These 850 experts have only one concern – A reliable, uninterrupted, and totally safe supply of natural gas.
A gas leak can generally be detected by the smell of rotten eggs. This odour is detectable in the air in concentrations as low as 1%. If you detect it, it is extremely important that you get out of the house immediately and call 911right away.
Did you know that three-quarters of the breaks to underground pipes are caused by the clumsiness or negligence of the people digging?
Before doing any excavation work, get information about the location of natural gas pipes. Info-Excavation will tell you where some sewer pipes, cable and electricity lines are located. It’s
free!